.chat-widget--simple .chat-widget-title{font-size:20px;font-weight:640;line-height:1.2}.chat-widget--simple .chat-widget-intro{margin:6px 0 0;font-size:14.5px;color:var(--muted);max-width:44ch}.chat-widget--simple .chat-widget-head{padding:18px 20px}.chat-doctor-names{margin-top:6px;font-weight:600}.chat-widget--simple.chat-widget--summary-focus .chat-widget-head{padding:10px 14px}.chat-widget--simple.chat-widget--summary-focus .chat-widget-title{font-size:15px}:root{--bg: #F5F7F6;--surface: #FFFFFF;--surface-2: #F9F8F5;--ink: #15211E;--muted: #57645F;--line: #DFE5E2;--line-soft: #EAEEEC;--accent: #0E6F66;--accent-deep: #0A554E;--accent-soft: #E4F0ED;--on-accent: #FFFFFF;--chip-ink: #0A554E;--danger: #B3402F;--danger-soft: #F9E7E2;--warn: #B45309;--warn-soft: #FBEEDC;--purple: #6D5BD0;--purple-soft: #EDEAF9;--blue: #2A6FB8;--blue-soft: #E7EFF8;--gold: #B8860B;--gold-soft: #FBF3DE;--green: #1FA855;--green-soft: #E4F5EB}:root[data-theme=dark]{--bg: #0F1513;--surface: #161E1B;--surface-2: #131A17;--ink: #EDF2F0;--muted: #A3B0AA;--line: #28322D;--line-soft: #1F2925;--accent: #3FAE9C;--accent-deep: #57C4B1;--accent-soft: #183129;--on-accent: #08201C;--chip-ink: #8ED8C9;--danger: #E07B6A;--danger-soft: #3A211C;--warn: #D9924D;--warn-soft: #33271A;--purple: #9C8DF0;--purple-soft: #272141;--blue: #6FA5DE;--blue-soft: #1B2A3C;--gold: #D3A63C;--gold-soft: #2E2713;--green: #4FC57E;--green-soft: #16301F}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Instrument Sans,system-ui,sans-serif;font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased}h1,h2,h3{font-family:Bricolage Grotesque,Instrument 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var(--line)}.btn-outline:hover{border-color:var(--accent);text-decoration:none}.btn-danger{background:transparent;color:var(--danger);border:1.5px solid var(--danger-soft)}.btn-danger:hover{border-color:var(--danger)}.btn-dark{background:var(--ink);color:var(--bg)}.btn-sm{padding:7px 14px;font-size:13px}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:14px}.field label{font-size:13.5px;font-weight:600}.field input,.field select,.field textarea{border:1.5px solid var(--line);border-radius:12px;padding:11px 14px;background:var(--surface);color:var(--ink);font-size:14.5px}.field input:focus,.field select:focus,.field textarea:focus{outline:none;border-color:var(--accent)}.field .error{color:var(--danger);font-size:12.5px}.helper{color:var(--muted);font-size:12.5px}.card{background:var(--surface);border:1px solid var(--line);border-radius:16px}.card-10{background:var(--surface);border:1px solid var(--line);border-radius:10px}.pill{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:3px 10px;font-size:11.5px;font-weight:600}.pill-ok{background:var(--accent-soft);color:var(--chip-ink)}.pill-warn{background:var(--warn-soft);color:var(--warn)}.pill-danger{background:var(--danger-soft);color:var(--danger)}.pill-muted{background:var(--line-soft);color:var(--muted)}.tag{font-size:10px;font-weight:700;border-radius:4px;padding:1px 5px}.tag-whatsapp{color:var(--green);background:var(--green-soft)}.tag-sms{color:var(--warn);background:var(--warn-soft)}.tag-email{color:var(--blue);background:var(--blue-soft)}.tag-phone{color:var(--purple);background:var(--purple-soft)}.tag-web{color:var(--chip-ink);background:var(--accent-soft)}.tag-escalated{color:var(--danger);background:var(--danger-soft)}.tag-ok{color:var(--accent);background:var(--accent-soft)}.chip{border:1.5px solid var(--line);border-radius:999px;padding:9px 16px;font-size:13.5px;background:transparent;color:var(--ink);cursor:pointer;white-space:nowrap;transition:border-color .15s ease,background .15s ease}.chip:hover{border-color:var(--accent)}.chip.selected{border-color:var(--accent);background:var(--accent-soft);color:var(--chip-ink);font-weight:600}.card-btn{text-align:left;border:1.5px solid var(--line);border-radius:12px;padding:13px 15px;background:transparent;color:var(--ink);cursor:pointer;transition:border-color .15s ease,background .15s ease}.card-btn:hover{border-color:var(--accent)}.card-btn.selected{border-color:var(--accent);background:var(--accent-soft)}.card-btn b{display:block;font-size:14.5px}.card-btn span{display:block;font-size:12.5px;color:var(--muted);margin-top:2px}.st-shell{display:flex;height:100dvh;overflow:hidden}.st-sidebar{width:216px;flex:none;background:var(--surface);border-right:1px solid var(--line);display:flex;flex-direction:column;padding:20px 12px 16px;height:100dvh;overflow-y:auto}.st-brand{padding:0 12px 18px}.st-brand b{font-family:Bricolage Grotesque,sans-serif;font-size:16px;font-weight:700;white-space:nowrap;display:block}.st-brand span{font-size:11px;color:var(--muted);letter-spacing:.04em}.st-nav{display:flex;flex-direction:column;gap:2px}.st-nav a{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;border-radius:8px;font-size:13.5px;color:var(--muted);font-weight:500;text-decoration:none}.st-nav a:hover{color:var(--ink);text-decoration:none}.st-nav a.active{background:var(--accent-soft);color:var(--chip-ink);font-weight:600}.st-main{flex:1;min-width:0;height:100dvh;display:flex;flex-direction:column;overflow:hidden}.st-topbar{height:58px;flex:none;display:flex;align-items:center;justify-content:space-between;padding:0 28px;border-bottom:1px solid var(--line);background:var(--surface)}.st-topbar h2{font-size:16px}.st-content{padding:24px 28px;display:flex;flex-direction:column;gap:18px;flex:1;min-height:0;overflow-y:auto}.st-content--calendar{overflow:hidden}.kpi{padding:16px 18px}.kpi .label{font-size:11px;letter-spacing:.08em;color:var(--muted);font-weight:600;text-transform:uppercase}.kpi .value{font-size:30px;font-weight:600;margin-top:6px}.kpi .sub{font-size:12px;color:var(--muted);margin-top:2px}.kpi .sub.ok{color:var(--accent)}.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.grid-2{display:grid;grid-template-columns:1.4fr 1fr;gap:14px;align-items:start}.section-head{padding:13px 18px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;font-size:13.5px;font-weight:600}.row{display:flex;align-items:center;gap:14px;padding:12px 18px;border-bottom:1px solid var(--line-soft)}.row:last-child{border-bottom:none}.row .time{width:46px;font-size:12.5px;color:var(--muted);flex:none}.row .bar{width:4px;height:30px;border-radius:2px;flex:none}.row .title{font-size:13.5px;font-weight:600}.row .sub{font-size:12px;color:var(--muted)}.row.clickable{cursor:pointer}.row.clickable:hover{background:var(--surface-2)}.row.selected{background:var(--accent-soft)}.table-head{display:grid;padding:9px 18px;border-bottom:1px solid var(--line);font-size:10.5px;letter-spacing:.07em;color:var(--muted);font-weight:600;text-transform:uppercase}.table-row{display:grid;padding:12px 18px;border-bottom:1px solid var(--line-soft);font-size:12.5px;align-items:center}.table-row:last-child{border-bottom:none}.table-row.clickable{cursor:pointer}.table-row.clickable:hover{background:var(--surface-2)}.table-row.selected{background:var(--accent-soft)}.msg{max-width:82%;padding:11px 14px;font-size:13.5px;line-height:1.5;border-radius:14px}.msg-patient{align-self:flex-start;background:var(--surface);border:1px solid var(--line-soft);border-bottom-left-radius:5px}.msg-out{align-self:flex-end;background:var(--accent);color:var(--on-accent);border-bottom-right-radius:5px}.msg-staff{align-self:flex-end;background:var(--ink);color:var(--bg);border-bottom-right-radius:5px}.msg-system{align-self:center;font-size:12px;color:var(--muted);background:var(--line-soft);border-radius:999px;padding:4px 14px}.recording-indicator{align-self:center;display:flex;align-items:center;gap:8px;font-size:12.5px;font-weight:600;color:var(--danger, #b42318);background:color-mix(in srgb,var(--danger, #b42318) 10%,var(--surface));border:1.5px solid color-mix(in srgb,var(--danger, #b42318) 35%,transparent);border-radius:999px;padding:6px 14px}.recording-dot{width:8px;height:8px;border-radius:99px;background:currentColor;animation:recording-pulse 1.2s ease-in-out infinite}@keyframes recording-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.45;transform:scale(.85)}}.msg .meta{font-size:10.5px;opacity:.7;margin-top:5px}.msg .translated{font-size:12px;margin-top:6px;padding-top:6px;border-top:1px dashed var(--line)}.msg-out .translated{border-top-color:#ffffff4d}.cal-wrap{flex:1;min-height:0;overflow:auto}.cal-panel{overflow:visible}.cal-grid{display:grid;grid-template-columns:64px repeat(5,1fr)}.cal-view-switch{display:flex;gap:6px}.cal-dayhead{padding:10px 8px;text-align:center;font-size:12.5px;font-weight:600;border-left:1px solid var(--line-soft)}.cal-dayhead.holiday{background:var(--gold-soft)}.cal-holiday-name{font-size:10px;font-weight:600;color:var(--gold);margin-top:2px}.cal-hours{position:relative;flex:none}.cal-hour{position:absolute;right:6px;left:0;font-size:10.5px;color:var(--muted);text-align:right;line-height:1}.cal-col{position:relative;height:var(--cal-height, 1287px);border-left:1px solid var(--line-soft);cursor:pointer;background:repeating-linear-gradient(to bottom,transparent 0 calc(var(--cal-hour-step, 99px) - 1px),var(--line-soft) calc(var(--cal-hour-step, 99px) - 1px) var(--cal-hour-step, 99px))}.cal-col.holiday{background:linear-gradient(var(--gold-soft),var(--gold-soft)),repeating-linear-gradient(to bottom,transparent 0 calc(var(--cal-hour-step, 99px) - 1px),var(--line-soft) calc(var(--cal-hour-step, 99px) - 1px) var(--cal-hour-step, 99px))}.cal-block{position:absolute;border-radius:6px;padding:3px 6px 8px;overflow:hidden;cursor:grab;-webkit-user-select:none;user-select:none;touch-action:none;z-index:1;display:flex;flex-direction:column;justify-content:flex-start;gap:1px}.cal-block--hover{z-index:3;overflow:visible;box-shadow:0 4px 14px #0000001f}.cal-block--dragging{z-index:4;opacity:.92;box-shadow:0 6px 18px #00000029;cursor:grabbing}.cal-block--split{min-width:0}.cal-block:active{cursor:grabbing}.cal-block-line{margin:0;font-size:11px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cal-block-line--sub{font-size:10px;color:var(--muted)}.cal-block-meta{font-weight:600;color:var(--muted)}.cal-block-name{font-weight:600;color:var(--ink)}.cal-block-status{font-weight:600}.cal-block-status--confirmed{color:var(--accent)}.cal-block-status--pending{color:var(--gold)}.cal-block-status--cancelled{color:var(--danger)}.cal-block span{font-size:10.5px}.cal-note{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cal-resize{position:absolute;left:0;right:0;bottom:0;height:10px;cursor:ns-resize}.cal-resize:after{content:"";display:block;width:28px;height:3px;margin:4px auto 0;border-radius:99px;background:currentColor;opacity:.35}.cal-month-head,.cal-month{display:grid;grid-template-columns:repeat(7,1fr)}.cal-month-head{border-bottom:1px solid var(--line)}.cal-month-head>div{padding:8px 6px;font-size:11.5px;font-weight:600;color:var(--muted);text-align:center}.cal-month-cell{min-height:112px;text-align:left;border:none;border-right:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft);background:var(--surface);color:inherit;padding:8px;cursor:pointer;display:flex;flex-direction:column;gap:4px}.cal-month-cell:hover{background:var(--surface-2)}.cal-month-cell.muted{opacity:.45}.cal-month-cell.holiday{background:var(--gold-soft)}.cal-month-cell.today .cal-month-num{color:var(--accent-deep)}.cal-month-num{font-size:12.5px;font-weight:600;display:flex;flex-direction:column;gap:2px}.cal-month-events{display:flex;flex-direction:column;gap:3px}.cal-month-pill{display:block;border:none;border-radius:99px;color:#fff;font-size:10px;font-weight:600;padding:2px 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solid var(--line);background:var(--surface)}.pp-footer-inner{padding:32px 24px;display:flex;justify-content:space-between;gap:24px;flex-wrap:wrap;font-size:13px;color:var(--muted)}.booking-summary{margin:14px 14px 0;padding:18px 18px 16px;background:linear-gradient(165deg,var(--accent-soft) 0%,var(--surface) 55%);border:2px solid var(--accent);border-radius:14px}.booking-summary-eyebrow{margin:0 0 6px;font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--accent-deep)}.booking-summary-date{margin:0;font-family:Bricolage Grotesque,sans-serif;font-size:clamp(1.15rem,2.4vw,1.45rem);font-weight:700;line-height:1.15;color:var(--ink)}.booking-summary-time{margin:4px 0 0;font-family:Bricolage Grotesque,sans-serif;font-size:clamp(1.5rem,3vw,1.85rem);font-weight:750;line-height:1.05;color:var(--accent-deep)}.booking-summary-detail{margin:8px 0 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chip-in{0%{opacity:0;transform:translateY(3px)}to{opacity:1;transform:none}}.chat-picker-turn{display:contents}.chat-picker-step{display:flex;flex-direction:column;gap:2px}.chat-picker-step .chat-offers{margin-top:8px}.chat-picker-step .chip-time{white-space:normal;text-align:left}.chat-picker-answer{display:flex;align-items:baseline;gap:10px;flex-wrap:wrap;animation:chip-in .18s ease both}.chat-picker-change,.chat-picker-link{border:0;background:none;padding:0;font:inherit;font-size:12px;cursor:pointer;text-decoration:underline;text-underline-offset:2px}.chat-picker-change{color:inherit;opacity:.85}.chat-picker-link{align-self:flex-start;margin-top:10px;color:var(--muted)}.chat-picker-summary{list-style:none;margin:8px 0 10px;padding:0;display:grid;gap:4px;font-size:13px}.chat-picker-summary span{display:inline-block;min-width:56px;color:var(--muted);font-size:12px}.chat-picker-contact{display:grid;grid-template-columns:1fr;gap:8px;margin-top:8px}.chat-picker-contact .btn{justify-self:end}.chat-picker-contact input{border:1.5px solid var(--line);border-radius:10px;padding:8px 12px;background:var(--surface);font-size:13.5px}.chat-picker-error{font-size:13px;color:var(--danger)}.chat-picker-contact input[aria-invalid=true],.field input[aria-invalid=true]{border-color:var(--danger)}.chat-picker-actions{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}.chat-widget--summary-focus .chat-widget-head{padding:10px 14px;font-size:12.5px}.chat-widget--summary-focus .chat-widget-head .pill{font-size:11px;padding:3px 8px}.chat-widget--summary-focus .chat-widget-body{padding:12px 14px;gap:8px;min-height:160px;max-height:220px}.chat-widget--summary-focus .chat-widget-body .msg{font-size:12px;padding:8px 11px}.chat-widget--summary-focus .chat-widget-body .msg-system{font-size:11px}.chat-widget--summary-focus .chat-widget-foot{padding:10px 12px}.chat-widget--summary-focus .chat-widget-foot input{font-size:13px;padding:8px 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